Box Office
949.553.2422


EMPLOYMENT OPPORTUNITIES


Ticketing and Marketing Associate

The Philharmonic Society of Orange County seeks a part-time Ticketing and Marketing Associate, who is a member of the Marketing/Patron Services team and reports to the Director of Patron Services. This goal driven position will assist with the day-to-day operations of the box office, including ticket sales, order processing, specialized customer service and administrative work, in addition to helping to analyze ticket sales trends and promote concerts through social media, website management and other marketing driven tasks.

TIME COMMITMENT:
Approximately 24 hours per week

GENERAL OVERVIEW:
• Hours are flexible and include some nights and weekends, with work at concerts off-site.
• Provide a professional standard of customer service and effectively communicate Philharmonic Society programs and policies to customers.
• Process sales via phone, online, in person, and at performances, held in a variety of venues.
• Report on ticket sales trends weekly.
• Manage social media accounts and website with Marketing department.
• Previous experience with sales/customer service, and knowledge of Classical Music highly considered.
• Each Friday: Weekly ticket print and mailing of ticket orders.
• Work at some concerts which take place off-site at a variety of venues and may include nights and weekends.
• Work with Marketing department to create and schedule email event reminders for all concerts.
• Assists with admin work as needed.

QUALIFICATIONS:
• Successful candidates must be reliable, responsible, trustworthy and capable of multi-tasking.
• Key requirements include being highly customer-focused, as well as maintaining a professional demeanor.
• Work within computerized ticketing system (Tessitura) to sell tickets and enter accurate customer data. Applicants should be computer literate and adaptable to new programs.

Please mail, fax, or email your resume to:

Philharmonic Society of Orange County
RE: Marketing and Public Relations Internship
2082 Business Center Drive, Suite 100
Irvine, CA 92612

Fax: (949) 553-2421
Email: contactus@philharmonicsociety.org


Marketing and Public Relations Intern

The Marketing & PR Intern will assist with the development and writing of press releases, media pitching, event work, research, and assist with general preparation for the concert season. The intern will have an opportunity to develop and execute at least one special promotion/event. Must have interest in Marketing, PR and music. Will perform some clerical and administrative duties as needed.

TIME COMMITMENT:
14 hours (2 full days) per week minimum

QUALIFICATIONS:
• College curriculum in Marketing, Communications and/or Public Relations preferred
• Strong writing skills (will be asked to submit writing samples)
• Familiarity with social media platforms (Facebook, Twitter, Youtube, etc.)
• Ability to work both independently and on a team
• Proficiency in Microsoft Office applications (Word, Excel, Powerpoint and Outlook)
• Working knowledge of Photoshop and/or InDesign preferred but not required

This is an unpaid internship.

Please mail, fax, or email your resume to:

Philharmonic Society of Orange County
RE: Marketing and Public Relations Internship
2082 Business Center Drive, Suite 100
Irvine, CA 92612

Fax: (949) 553-2421
Email: contactus@philharmonicsociety.org